How do I request a return or exchange?

You can request a return for any eligible item within 30 days of delivery. To initiate a return, please contact our customer support team at info@rosanashop.com. They will provide you with a Return Merchandise Authorization (RMA) and instructions.

For exchanges, the easiest method is to return the original item for a refund and place a new order. Please refer to our [Refund & Returns Policy] for the complete process.