Terms and Conditions

1. Overview

This website is operated by Jiangmen Anmei Industrial Co., Ltd. (operating the “Rosana” brand). Throughout the site, the terms “we”, “us”, and “our” refer to Jiangmen Anmei Industrial Co., Ltd. We offer this website, including all information, tools, and services, conditioned upon your acceptance of all terms, policies, and notices stated here.

By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms and Conditions (“Terms”), including policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site. Please read them carefully.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer.

4. Accuracy and Timeliness of Information

We strive to ensure that the information on our site is accurate and up-to-date. However, the material is provided for general information and should not be the sole basis for making decisions. This site may contain historical information, which is provided for reference only.

5. Products, Services, and Pricing

Certain products may be available exclusively online and may have limited quantities. They are subject to return or exchange only according to our [Refund & Returns Policy].

We make every effort to display the colors and images of our products accurately. However, we cannot guarantee that your device’s display will be accurate.

The price for a product is the price in effect at the time you place your order and will be set out in your order confirmation email. While we aim for 100% accuracy in our pricing, occasional errors may occur. If we discover a pricing error on an item you have ordered, we will contact you promptly. We will offer you the choice to proceed with the purchase at the correct price or to cancel your order for a full refund.

6. Accuracy of Billing and Account Information

We reserve the right to refuse or limit any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. For more details, please review our [Refund & Returns Policy].

7. Third-Party Links and Tools

Our Service may include materials from third parties or provide access to third-party tools. We are not responsible for and do not endorse any third-party materials, websites, or tools. Your use of third-party resources is at your own risk.

8. User Comments and Feedback

You agree that any comments or feedback you provide us may be used by us without restriction or compensation. You are solely responsible for your comments and must not violate any third-party rights or contain unlawful material.

9. Personal Information

Your submission of personal information through the store is governed by our [Privacy Policy].

10. Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, promotions, shipping charges, or availability. We reserve the right to correct any such errors and to update information as needed.

11. Prohibited Uses

You are prohibited from using the site or its content for any unlawful purpose, to infringe upon intellectual property rights, to harass, to submit false information, to upload viruses, or to interfere with the security features of the Service.

12. Disclaimer of Warranties; Limitation of Liability

Our products are covered by our [Warranty Policy]. Except as expressly stated in our Warranty Policy, the service and all products are provided ‘as is’ and ‘as available’. In no case shall Jiangmen Anmei Industrial Co., Ltd., our directors, employees, or affiliates be liable for any injury, loss, or damages arising from your use of the service or any products procured from us, to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Jiangmen Anmei Industrial Co., Ltd. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

14. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, that provision will be severed, but the remaining provisions will remain in full force and effect.

15. Termination

These Terms are effective unless and until terminated by either you or us. We may terminate this agreement at any time without notice if we suspect you have failed to comply with any term.

16. Entire Agreement

These Terms and any policies posted by us on this site constitute the entire agreement between you and us, superseding any prior agreements.

17. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the People’s Republic of China.

18. Changes to Terms and Conditions

We reserve the right to update or change any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.

19. Contact Information

Questions about our Terms and Conditions should be directed to our legal entity:

  • Company Name: Jiangmen Anmei Industrial Co., Ltd.
  • Address: No.2, Yexing 3rd road, Xinhui, Jiangmen, Guangdong, 529100, China
  • Phone: +86-18127502706
  • US Customer Service Line: +1 (323) 918-8993
  • Email: info@rosanashop.com